How It WorksFeaturesPricingFAQ Download Free
Help Center

Questions, answered.

Everything about how Pawspect works, what it is and isn't, plans, privacy, and your pet's data.

Getting Started

The basics, first

What Pawspect is, how a scan works, and what you get for free.

You photograph a symptom, food, or plant; AI assesses it against trusted veterinary references and returns a 1–5 urgency score with a clear next step — in seconds.
You can start with three free scans right away; an account lets Pawspect remember your pet's history across devices.
Each result includes a plain-language explanation, vet-sourced citations, and a clear "see a vet if…" trigger to help you decide how urgently to act.
Yes — three free scans and core food & plant safety lookup, no card required.
Safety & Trust

What it is, and isn't

Pawspect is triage, not a diagnosis — and it always points you to your vet.

No. Pawspect is triage, not a diagnosis. It helps you decide how urgently to act and always points you to your vet — never replaces them.
It offers vet-sourced guidance to help you judge urgency, grounded in references like ASPCA and AKC. It's a calm second opinion, not a medical verdict.
If you believe your pet is in danger, contact your vet or an emergency clinic immediately. Pawspect helps you gauge urgency, not handle emergencies for you.
No. Pawspect never recommends a medication or a dose — that's always a conversation for your vet.
Pets & Accuracy

Any pet, remembered

Which animals are supported, multi-pet profiles, and getting clearer photos.

Because it's AI-powered, Pawspect works for any pet. Dogs, cats, rabbits, birds, hamsters, and fish have quick presets, and you can add any other pet too.
Yes — each pet gets its own private profile and health history.
Pawspect guides you to frame the shot; clearer photos give more useful guidance, and you can always re-scan.
Yes — a private, per-pet record means guidance gets more personal the more you use it.
Plans & Billing

Pricing, trials, cancelling

Three free scans to start, then plans from $4.99/week with a 7-day trial.

Three free scans to start, then plans from $4.99/week, with a 7-day free trial on every plan.
You're only charged when the trial ends; cancel anytime before and you won't be billed.
Yes, from your App Store or Google Play subscriptions; you keep access until the period ends.
Displayed prices are in USD; your store may show local currency and regional pricing.
Privacy & Data

Your pet's data, yours

How your data is used, where it lives, and how to delete it.

Yes. Your pet's health data is yours; it's used only to make your guidance better — never sold, never shared.
Yes — you can delete your account and associated data from within the app.
Securely, and used solely to power your pet's guidance and history.

No questions match your search. Try different keywords or contact support.

Still have a question?

We're happy to help — and for anything about your pet's health, your vet is always the best next call.

Contact support Triage, not diagnosis · always consult your vet

Ready when the next worry hits.

Start with three free scans.

Download on theApp Store Get it onGoogle Play

Triage, not diagnosis · always consult a veterinarian